A Cybersecurity Breach Can Happen: Are You Prepared?
A cybersecurity breach is a communication crisis that is unique. That’s because when it is discovered you might not know all the facts immediately and it can drag on for a long time.
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Think “Customer” Before You Think “Customer Service”
Too often a company tries to be all things to all people. Upfront you should consider how your products, services, and approach to doing business match your customer’s requirements.