Think “Customer” Before You Think “Customer Service”
Too often a company tries to be all things to all people. Upfront you should consider how your products, services, and approach to doing business match your customer’s requirements.
Too often a company tries to be all things to all people. Upfront you should consider how your products, services, and approach to doing business match your customer’s requirements.
We are honored and grateful to have been named the “Woman Owned Small Business Supplier of the Year” for 2018 from Siemens.
Just because you are a small business, it doesn’t mean you should think small. It’s why I am so passionate about my workshops on this topic–I teach businesses how to get down in the trenches.